An open-source management framework designed to plan, build, and run information technology in modern, technology-driven business environments
This is Otso! The BTS AI assistant bot offers precise and reliable insights into the Business Technology Standard (BTS).
The Business Technology Standard (BTS), or BT Standard, is an open-source management framework to plan, build and run information technology in today’s technology-driven business world. This is the sixth, completely rewritten and upgraded edition of the framework. Read articles on different thematic areas by selecting titles in the charts below. More about BT Standard
Data and AI Capabilities
How can Data & AI create measurable business value?
Data & AI enables organisations to turn trusted data into better decisions, smarter services and scalable business value.
Demand
The demand discipline ensures that business capability development and technology solution development operate as one connected flow.
Strategy & Governance
Strategy and Governance give business technology its direction and control. The discipline ensures that business technology is not managed as separate initiatives, services, technologies, or control processes, but as one coherent capability for value creation.
Service Governance
Modern organisations no longer compete only through their internal capabilities. Their competitiveness increasingly depends on the ecosystem around them: its strength, flexibility, cost efficiency, and ability to innovate.
Development
Development is the discipline that turns business intent into operational business capability and measurable business value.
Service delivery
Service delivery ensures that services operate reliably, securely, and effectively in daily use.
